This course will give you insight into your strengths and limitations, characteristics of your ideal work environment and areas where personal growth can occur. Through this knowledge you can gain a greater understanding and appreciation of others increasing your effectiveness in communication.
Effective verbal and non-verbal communication will be discussed. Through the use of a diagnostic instrument you will identify your conflict-handling style and how this impacts positively or negatively on your relationships be these work or personal.
Dealing with stress and anger in relationships also forms part of this course. Identify signs and symptoms of negative stress as well as personal stress triggers. Through the use of tools you will identify stressors and ways to deal effectively with these.